Sara Ramakers: Transforming Banking IT – A Customer-Centric Vision at Samlink
As we wrap up 2024, I want to reinforce our commitment to you. At Samlink, we’re not just building IT systems, we’re building trust, resilience, and a vision for a better tomorrow. Our mission is bold yet clear: to be recognized as the leading IT partner for the banking sector in the Nordics. With a focus on exceptional experiences, technological leadership, and disciplined execution, we are committed to helping our customers run, transform and advance their operations.
At the core of our strategy lies a simple but powerful belief: our customers’ success is our success. By integrating deep industry expertise with cutting-edge technology and disciplined execution, we strive to deliver IT solutions that don’t just meet the demands of today but anticipate the needs of tomorrow. Through collaboration and a customer-first mindset, we aim to be more than a service provider. We aspire to be a partner of choice in banking IT, one that understands our customers’ challenges and shares in their vision for growth.
Modernization is critical to staying ahead in an ever-changing environment. For Samlink, this means prioritizing innovation, integrating automation and observability into our operations, and optimizing our solutions for the future. But we don’t do this alone. Co-creation is at the heart of our approach. By working closely with our customers, we design solutions that are not only innovative but also impactful, creating measurable value and strengthening their competitive edge.
Our customers’ success drives everything we do at Samlink.
As a Kyndryl-owned company, we offer the best of Kyndryl’s global expertise and best practices along with our local insights and commitment to excellence to support the banking sector. Together, we are committed to the highest standards of customer experience to chart a path towards a more innovative, secure, and customer-centric banking future.
As we approach the new year, I want to express my heartfelt gratitude to all our customers, partners, and employees for your trust, collaboration, and dedication. May the coming year bring you growth and success, as we work to shape the future together.
Warm wishes for a prosperous New Year
Sara Ramakers
CEO, Samlink